
Warranties
Interior ceilings warranty
9Wood includes a standard one-year warranty on all interior ceilings. The largest issue underwriting an interior wood ceiling is the building’s environment.
The strategies outlined in the acclimatization handbook will greatly increase the chances of a successful installation.
Well-managed relative humidity and temperature ranges define a controlled space. We call this a “Track A” installation, which is explained in our “Wood Ceiling Acclimatization for Professionals” handbook (see page 15 for details).


Exterior ceilings warranty
9Wood offers a year warranty on exterior wood ceilings with exterior protecting finishes, exterior friendly species, and exterior supporting attachments. These warranties are limited to soffits and other protected spaces, areas free from direct moisture and UV contact.
Freight damage warranty
– Updated 2025
9Wood offers a year warranty on exterior wood ceilings with exterior protecting finishes, exterior friendly species, and exterior supporting attachments. These warranties are limited to soffits and other protected spaces, areas free from direct moisture and UV contact.


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